At Snehkala, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your data.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect
We collect personal information that you provide to us when using our website, including but not limited to:

Personal Information: Name, email address, shipping and billing addresses, phone number.
Payment Information: Credit/debit card details, PayPal information (through payment gateways).
Order Information: Product(s) purchased, order history, and delivery instructions.
Website Usage Data: IP address, browser type, device type, browsing behavior (using cookies or tracking technologies).

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete orders, including payment processing and delivery.

• To communicate with you regarding your orders, including order confirmations, shipping updates, and customer support.

• To send you marketing communications (if you have opted in) about our products, special offers, or promotions.

• To improve the functionality and user experience of our website.

• To comply with legal obligations and resolve any disputes.

• ​

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:

• Service Providers: We may share information with third-party service providers (such as payment processors, shipping companies, and marketing platforms) to facilitate our business operations.

• Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights or the safety of others.
   

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. This may include:

• Essential Cookies: Necessary for the functioning of the website (e.g., remembering items in your cart).

• Performance Cookies: Help us understand how visitors use the website and improve performance.

• Targeting/Advertising Cookies: Used for advertising purposes (if you’ve consented to receive marketing emails).

You can manage your cookie preferences through your browser settings.
 

5. Security

We take the security of your personal information seriously. We use industry-standard encryption (SSL/TLS) to protect sensitive data like credit card information during transmission. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
 

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate.

• Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal reasons).

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
 

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates or changes.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Snehkala
Email: snehkala23@gmail.com
Phone: +91 96231 45444
Website: www.snehkala.in